GoLive with Ready Solution for Business – An Open Source Technology
*astTECS Dialer helps you to engage with customers efficiently, providing
Work From Home – Dialer Extension with HD Voicing for Sales & Support Agents, offering complete insights about your Business and Sales Automation.
Get Realtime Stats on Agents Performance based metrics No of Calls Attended, Ideal Time, Calls Missed, Call Scoring, Live Performance Reporting.
Configure Feature-Rich Contact Center Operations with Customer Engagement Solutions like Whatsapp, Facebook, Email, Webchat, Voice.
Integrates your existing CRM, other Applications with Open Source *astTECS Dialer System - Absolutely an One-Click Solution.
GoLive across Multi Device Operations for Calling Solutions via Single Window System, with CRM Integratable features.
Unified Solution enables configure solution across Multi Channels, Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity.
Customize Dialer as per the Business needs or go with Pre-made Vertical Dashboards, for Inbound & Outbound Calling at Affordable Cost.
Provide your Sales & Call Centers Agents with Industry best Solution to Login anywhere any time from Mobile or Laptop Devices. whether they Work From Home or Office.
Remote Calling Solution
Mobile into Full-Fledged Call Center
Live Call Bargin / Call Recordings
Configure the Most efficient Dashboard with Centralized VICIDIAL Mobile and Web based Solution for better Agent Productivy & Monitoring, with seamless features for Domestic & International Calling.
Instant Dynamic Graph
RealTime CRD Analysis
Live Call Listening
Inbound & Outbound Dialer
Progressive, Predictive & Manual Dialer
Mobile based Solution
Automatic Call Distribution
Web Dashboard Console
CRM / WhatsApp Integration
Live Monitoring & Reporting
We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.
Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.
*astTECS Dialer Solution allowed me to achieve a very noticeable improvement to our ability to conduct business scaling and helped my recognition as a new manager to the company.”