CALL CENTER SOFTWARE SOLUTIONS

GoLive with Ready Solution for Business – An Open Source Technology

*astTECS Dialer helps you to engage with customers efficiently, providing 
Work From Home – Dialer Extension with HD Voicing for Sales & Support Agents, offering complete insights about your Business and Sales Automation.

Trusted by 2000+ Brands across 45+ Countries

HOW *astTECS BENEFITS YOUR BUSINESS

Real Time Forecasting

Get Realtime Stats on Agents Performance based metrics No of Calls Attended, Ideal Time, Calls Missed, Call Scoring, Live Performance Reporting.

Omnichannel Solution

Configure Feature-Rich Contact Center Operations with Customer Engagement Solutions like Whatsapp, Facebook, Email, Webchat, Voice.

Unlimited CTI Integrations

Integrates your existing CRM, other Applications with Open Source *astTECS Dialer System - Absolutely an One-Click Solution.

Desktop & Mobile Responsive dialer Dashboard

Amazingly Responsive

GoLive across Multi Device Operations for Calling Solutions via Single Window System, with CRM Integratable features.

Multi Trunk Connectivity

Unified Solution enables configure solution across Multi Channels, Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity.

UX Customization

Customize Dialer as per the Business needs or go with Pre-made Vertical Dashboards, for Inbound & Outbound Calling at Affordable Cost.

Integrate with your Preferred 3rd Party Software

whatsapp
zoho crm integration
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Flexibility to Login Anywhere, Anytime.

Provide your Sales & Call Centers Agents with Industry best Solution to Login anywhere any time from Mobile or Laptop Devices. whether they Work From Home or Office.

Remote Calling Solution

Mobile into Full-Fledged Call Center

Live Call Bargin / Call Recordings

Live Dialer Dashboard - 360° Verticals

Configure the Most efficient Dashboard with Centralized VICIDIAL Mobile and Web based Solution for better Agent Productivy & Monitoring, with seamless features for Domestic & International Calling.

Instant Dynamic Graph

RealTime CRD Analysis

Live Call Listening

UNMATCHING FEATURES

Inbound & Outbound Dialer

Progressive, Predictive & Manual Dialer

In-built IVR

Call Recording

Mobile based Solution

Automatic Call Distribution

Web Dashboard Console

CRM / WhatsApp Integration

Live Monitoring & Reporting

Voice Blasting

Our Happy Clients!

We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.

4.5/5

Mr.Anand Mital

CEO, Shaadi.com, Bengaluru

Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.

4.3/5

Mr. Anuj Kochar

COO, Riyadh, Saudi Arabia

*astTECS Dialer Solution allowed me to achieve a very noticeable improvement to our ability to conduct business scaling and helped my recognition as a new manager to the company.”

5/5

Mr. Clint Slaunwhite

CEO, EnviroSystem, Canada

Unmatched features,

Transparent Pricing

predictive dialer

How can we work for you?