Integrate with your Preferred 3rd Party Software
CALL CENTER SOFTWARE SOLUTIONS
GoLive with Ready Solution for Business – An Open Source Technology
*astTECS Dialer helps you to engage with customers efficiently, providing
Work From Home – Dialer Extension with HD Voicing for Sales & Support Agents, offering complete insights about your Business and Sales Automation.
Trusted by 2000+ Brands across 45+ Countries
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HOW *astTECS BENEFITS YOUR BUSINESS
Real Time Forecasting
Get Realtime Stats on Agents Performance based metrics No of Calls Attended, Ideal Time, Calls Missed, Call Scoring, Live Performance Reporting.
Omnichannel Solution
Configure Feature-Rich Contact Center Operations with Customer Engagement Solutions like Whatsapp, Facebook, Email, Webchat, Voice.
Unlimited CTI Integrations
Integrates your existing CRM, other Applications with Open Source *astTECS Dialer System - Absolutely an One-Click Solution.
Amazingly Responsive
GoLive across Multi Device Operations for Calling Solutions via Single Window System, with CRM Integratable features.
Multi Trunk Connectivity
Unified Solution enables configure solution across Multi Channels, Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity.
UX Customization
Customize Dialer as per the Business needs or go with Pre-made Vertical Dashboards, for Inbound & Outbound Calling at Affordable Cost.
Flexibility to Login Anywhere, Anytime.
Provide your Sales & Call Centers Agents with Industry best Solution to Login anywhere any time from Mobile or Laptop Devices. whether they Work From Home or Office.
Remote Calling Solution
Mobile into Full-Fledged Call Center
Live Call Bargin / Call Recordings
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Live Dialer Dashboard - 360° Verticals
Configure the Most efficient Dashboard with Centralized VICIDIAL Mobile and Web based Solution for better Agent Productivy & Monitoring, with seamless features for Domestic & International Calling.
Instant Dynamic Graph
RealTime CRD Analysis
Live Call Listening
UNMATCHING FEATURES
Inbound & Outbound Dialer
Progressive, Predictive & Manual Dialer
In-built IVR
Call Recording
Mobile based Solution
Automatic Call Distribution
Web Dashboard Console
CRM / WhatsApp Integration
Live Monitoring & Reporting
Voice Blasting
Our Happy Clients!
We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.
4.5/5
Mr.Anand Mital
CEO, Shaadi.com, Bengaluru
Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.
4.3/5
Mr. Anuj Kochar
COO, Riyadh, Saudi Arabia
*astTECS Dialer Solution allowed me to achieve a very noticeable improvement to our ability to conduct business scaling and helped my recognition as a new manager to the company.”
5/5
Mr. Clint Slaunwhite
CEO, EnviroSystem, Canada
Unmatched features,
Transparent Pricing
- Available in Premise & Cloud Solution
- VOIP Minute with HD Voice Quality
- 91% Cost Saving on International Calls
- Global 24*7 Support Solutions
