Comprehensive call center solution for Inbound, outbound or blended call center.
*astTECS call center dialer helps to manage your call center efficiently, enhance customer experience while reducing operational cost. It gives complete insights of your agent performance and call analytics.
Inbound & Outbound Dialer
Progressive, Predictive & Manual Dialer
In-built IVR
Call Recording
Mobile based Solution
Automatic Call Distribution
Web Dashboard Console
CRM / WhatsApp Integration
Live Monitoring & Reporting
Voice Blasting
Provide your Sales & Call Centers Agents with Industry best Solution to Login anywhere, anytime from Mobile or Laptop Devices. Whether they Work From Home or Office.
Remote Calling Solution
Mobile into Full-Fledged Call Center
Live Call Bargin / Call Recordings
Configure the Most efficient Dashboard with Centralized VICIDIAL Mobile and Web based Solution for better Agent Productivity & Monitoring, with seamless features for Domestic & International Calling.
Instant Dynamic Graph
RealTime CRD Analysis
Live Call Listening
We at Shaadi.com run our call centers on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.
Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and has put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.
would like to take this opportunity to thank astTECS for the smooth transition of our Call Center, we have recently had a call center dialer from astTECS which is not only efficient & faster, but we are also saving money each month. With the help of efficient, patient & professional training we quickly learned how to use the new system. I have no hesitation in recommending your services to my friends and other business contacts.”
