*astTECS®

Work from Home Made Easy With *astTECS Cloud Telephony and VPN

*astTECS cloud telephony solutions offer the flexibility of shifting your business communication on cloud and enable remote working. Experience an office like setup from your home and stay connected with your team anywhere, anytime.

 

*astTECS Partnered with CtrlS. DataCenter – The FIRST and as on date only RATED IV Certified by TIA – 942 (Telecommunications Industry Association) Data Center in Asia

Register Free Live Demo in Next 2 Hrs!

Benefits

Reduce overhead costs as employees work remotely.

Works on OPEX model

Easy setup and configuration across the board, as it is pre configured.

*ast VPN for advanced security & access

Hassle free – As you do not have to worry about servers, PRI lines, internet leased lines etc.

Easy integrations with third-party applications like CRM/Ticketing systems.

Complete call tracking with insightful reporting & analytics.

24/7 Customer Support

Contact Center Features

INBOUND 

  • INTERACTIVE VOICE RESPONSE (IVR)
  • AUTOMATIC CALL DISTRIBUTION
  • SKILL-BASED CALL ROUTING
  • SOURCE-BASED CALL ROUTING
  • CALL TRANSFER / CONFERENCE
  • STATISTICS AND REPORTS

OUTBOUND

  • PREDICTIVE DIALING
  • PREVIEW DIALING
  • PROGRESSIVE DIALING
  • AGENTLESS DIALING
  • DNC LIST MANAGEMENT
  • CALL BACK SCHEDULING

Call Forwarding and Recording

  • Conditional call forwarding- Calls are forwarded to the concerned department directly basis the caller’s input in IVR menu.
  • 24*7 availability- With call forwarding on mobile phones / soft phones, agents can attend customer calls even after working hours.
  • Call Recording-Every call gets recorded and available for auditing & training. Listen & download anytime.

Live Monitoring

  • Get an instant overview of all the ongoing calls & agent’s
    performances. Download detail reports on the dispositions.

Solution Available

SIP trunk / GSM trunk Hosted at *astTECS  Data Center

As you do not have to worry about Gateway, SIP, PRI Lines, internet  leased line Etc

Migrate Your existing telephone lines to *astTECS Data Center

Continue using your existing numbers with *astTECS Cloud Contact center

Click to Call from your CRM

Integrating any enterprise-grade CRM with *astTECS
Cloud Telephony is easy and quick

*astDIal – Cloud based Mobile Dialer

Answer calls more from your mobile resulting in high Answer Seizure ratio, which in turn means better ROI.

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Trusted by 4500+ Brands across 45+ Countries

TVS
Shobha
Hathway
Shaadi
honda
essilor
telebrands
108
Canara Bank
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Our Happy Clients!

We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.

4.5/5

Mr.Anand Mital

CEO, Shaadi.com, Bengaluru

Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.

4.3/5

Mr. Anuj Kochar

COO, Riyadh, Saudi Arabia

*astTECS Dialer Solution allowed me to achieve a very noticeable improvement to our ability to conduct business scaling and helped my recognition as a new manager to the company.”

5/5

Mr. Clint Slaunwhite

CEO, EnviroSystem, Canada

Unmatched features,

Transparent Pricing

  • Available in Premise & Cloud Solution
  • VOIP Minute with HD Voice Quality
  • 91% Cost Saving on International Calls
  • Global 24*7 Support Solutions
predictive dialer

How can we work for you?

SCHEDULE A CALL
  • 080664 06640
  • info@asttecs.com
  1. 080664 06640    |    info@asttecs.com